White Exterior Beige Interior with Walnut Sunroof/Moonroof Navigation 19" Porsche Turbo Wheels 300 HP
Premium Gas only! Picture of receipt required.
$100 cleaning fee if not returned in the same condition.
Please take extra pictures of any damage that you see to the interior and exterior of the car before you start your trip. Any damage not accounted for before the trip and spotted after the end of the trip will result in a report to Turo.
This experience shocked me. If you don't know, let me be the first to educate you. Even on a remote unlock, if you are 15 minutes late, and something is wrong with the car, you forfeit your entire rental fee.
My pick up time was 9:30. I communicated with Wilson and arrived at 9:50. He texted no problem. That he would remote unlock it. When I arrived it was locked. I couldn't reach him for 15 min. I was in an unsafe garage downtown. I noticed the tags were expired. So now, I was unable to reach Wilson to unlock the car for me and registration was expired. Once I had left, he called, said there had been a problem with remote unlock, and asked me to go back and check the glove compartment for his registration. If it was there, he asked me to put it on. I told him I was uncomfortable and wished to cancel. Wilson told me it was no problem and that he was sorry. I then called Turo to cancel and they told me even though it was remote unlock, because I was 10 min late, even though I wouldn't have been able to drive the car due to expired tags, Wilson could keep my money. They told me Wilson could release me from this. They contacted him, I called, and called. The operator said she was very sorry. Wilson was at a party, kept my money, and never looked back. Karmicly an awful situation where I was unable to take my family to Napa due to Wilson's dishonesty. It was an awful experience. The listing was inaccurate because the tags were expired and the car was filthy. His communication was awful.
First of all, the car: classy, beautiful, VERY well kept (both interior and exterior have a distinct cool factor). I went to Tahoe and back no problem, it did very well on all roads and in all weather conditions (icy snowy etc.) Second of all, Wilson: incredibly communicative, VERY patient with my million questions from the basics of how to use the key card to exit the garage to the AWD function to confirming the rental to begin with. Very happy with my entire experience, cannot recommend the car enough.
The car was ok and Wilson was very responsive. However he car interior and exterior was dirty. Also, the car is also being rented out in Getaround and does have a Getaround sticker in the back which was not mentioned in the details and was not visible in the photo. Overall, ok experience e but could have been much better if the car was cleaner and the sticker was mentioned before.
All very good! Was so easy to arrange pick up and drop off. His hours are flexible so I would recommend him for those who are here for vacation and need a last minute nice cruiser. Great guy to work with