Great experience for my first rental through TURO! Luisa was easy to deal with, and got back to me within a reasonable amount of time. The vehicle was in great condition and I had no problems with it whatsoever. My only complaint would be that after asking me to be on time for pick up, her friend who met me with the vehicle, was 40 mins late. She was very apologetic and very nice though. I would most definitely rent this vehicle from Luisa in the future!! Thanks again!!