We had a fantastic experience with this Jeep on q 9 day trip. Julie's driver, Bruce met us at the airport baggage claim and escorted us to the Jeep. This unit has a fold up tent on the rooftop. Bruce showed us how everything worked and reviewed all details. They provided everything we needed to camp including maps, light, dishes, pillows, sleeping bags, etc. The jeep was in perfect condition. Bruce stayed in touch with me via text and gave advise on the weather conditions and change of plans. When I returned to the airport, he was waiting at the curb. We shook hands, reviewed the great time and parted as new friends. I would highly recommend working with Melanie.