Great communication and flexibility. This is a classic hard-working 4runner. Not a shiny new car, but good-working 4WD, functional but not perfect interior and exterior. Great for a trip to the mountains, but remember that it's an 18-yr old truck and not a fancy flashy ride.
Jay was great to work with and made getting and dropping off the vehicle easy. On the other hand, the 4runner needs some significant work and was barely road worthy with a significant shake under braking. It started and drove great but I wouldn't recommend it until the suspension issues are fixed