I'd never heard of Turo and looked at the options of renting a car thru the traditional methods. Once we knew we were going to Quebec City, I looked at the vehicles available and knew that we were going skiing, so the Outlander was the perfect vehicle. The website is setup perfectly to communicate with the owner, in this case Roger and we settled the pickup times and drop off times and exchanged numbers. The vehicle was dropped off when we wanted and given a short run down on the vehicle and we said when we would be returning to the city to drop the vehicle off. We picked up a friend of Roger to drop off the vehicle to and it was nice and convenient to the airport. The vehicle worked perfectly and I can't say enough good things about my first experience !