This was a very, very accommodating trip. DaSharn knew that I needed the big car to fit my full sized mattress and box spring and he actually offered to drive a whole hour from his place to mine to help with the loading.. He even had straps to get the box spring on the top of the car and even stopped at Walmart to get even more to make sure everything was secure. He totally went above and beyond!!! Excellent, excellent Turo experience!