I only gave a four star because of how rough the inside of the jeep was, but we hardly noticed. Everything else was great. Excellent communication from Juan. Always quick to reply. The jeep handled the snowy mountain roads very well. We always felt safe and it fit our car seat well.
Juan was fantastic! Quick to respond to any question. Pickup was good. Return was a little challenging on Christmas Day because the lot was very full and it took a while to find a parking spot. The car was returned right before I got it so it was a little dirty inside. Car ran fine but could use a tune up. It got us from here to there. Something to consider: keeping car at hotel can be expensive overnight. Check all costs ahead, especially on holidays.
Juan's Jeep Liberty handles really well! Also - great gas mileage, comfortable ride and awesome price! Juan was extremely quick to respond to any questions I had along the way as well, which was another big plus. Definitely recommended!
Loved renting a car from Juan. He was accommodating to us, gave clear instructions with pictures on where to find the vehicle. The car was spacious for all the luggage we had with a baby. And it also was a reliable vehicle to drive around in the rain and even some mud. Highly recommend renting from Juan - and know for a fact that we will rent against on him if we need to.
Juan was very responsive and helpful. When we arrived to pick the jeep up it had a flat tire but with Juan's help we were able to get it taken care of very quickly. The reason I am not giving Juan five stars is because the jeep was not clean on the inside. I am not sure if it was just the person who had it before us but there was good crumbs all over the interior. With that being said, Juan is good to work with and he did offer compensation for the inconvenience of getting a flat tire.
I rented a car from Juan for a couple of days when in Oregon. He left great directions for pick up and drop off, and responded to my questions quickly. I appreciated the generous daily mileage. I will rent from him again and highly recommend him to other drivers wanting to rent. The only disappointment I had was he did not have any vehicles available when coming back through Oregon.
Host was easy to contact via Turo and text message, always a good sign! We rented the Jeep Liberty. First impression was the interior was pretty dirty, previous renters may have left candy/wrappers in it. We weren't bothered by it, but were more worried the host would think we dirtied it. To be fair, he does describe the Jeep as "rough inside and out". There was also a check engine light on but it ran and drove fine for our trip.
The important things: We arranged airport pickup and it was quick easy. Drop off was the same, and left us plenty of time to get into the airport. Car ran fine and got us to and from. Host was quick to respond and concise with directions. All in all, we had a good trip with this host. Thank you!
We had a great experience. The jeep wasn't fancy but it fit our family of 4 and our luggage perfectly. The gas mileage was decent as well. Communication with the owner was great. He was flexible and stress free. We had a great experience!
Turo is such a fantastic service, and Juan is such an exemplary vehicle share host! His communication is excellent, the vehicle totally suited our needs, and I am so grateful for such a seamless introductory experience. If you are in the Pacific Northwest, I strongly encourage visitors to connect with Juan Leos through Turo for a positive trip.
Juan was a pleasure to work with. He was very polite and quick to respond to my questions. The jeep worked for all of our Portland needs including transporting a lot of gear/luggage. The car was dirtier than we would have liked and overdue for an oil change, but otherwise we had no complaints. There was a bit of confusion when we picked up the vehicle and we ended up having to pay $30 for airport parking that had accrued prior to our rental, but Juan reimbursed the charge. Overall we were satisfied with our experience and would be happy to rent from Juan and Turo again!
I had a problem with the car but Juan communicated well and we were able to get the car fixed with minimal disruption to my trip and an appropriate refund. Car trouble is an unavoidable risk and I feel that it was handled well in this case. I would use this car again.