Shaarkul was flexible and pleasant but unfortunately my experience was poor after that. I arrived for my pick up but was told the car battery was dead and she would be 15 minutes late. She ended up being an hour late as I waited in the rain. She apologized but had an attitude like I was inconveniencing her. The car didn't have a full tank and the radio/navigation wasn't working and was told to only put premium gas. After pick up she waived the pick up fee but over charged me for gas. Too many more experienced renters for this kind experience.
The car was exactly as advertised and great to drive. Shaarkul was wonderful and incredibly accommodating. I needed to change the drop-off time last minute and she was willing (and I think happy) to accommodate me. I would definitely rent from her again.
A perfect experience! Shaarkul arranged to have a friend meet me right across from the Journal Square path with the car, and he was flexible and accommodating with meeting times. The car is in great condition and a smooth ride.
Shaarkul is approachable, responsive and really helpful. I forgot some of my important stuff in car and didn't even realize that - Shaarkul reminded me of that and offered to deliver it ! That was sweet and a good gesture and says a lot about her. I look forward to rent again from her.
Shaarkul was super nice and her Acura handles like a dream. Great vehicle to take a trip in. My wife and I traveled to Vermont, and we were so happy with our choice of renting with her! Highly recommended!
Shaarkul was incredibly easy to deal with and helpful. The car itself was a pleasure to drive: smooth, with a surprising amount of zip. I highly recommend renting from Shaarkul, and would do so again with pleasure.