Xiang was excellent at staying in communication to set up the pick up and drop off of the vehicle. The Highlander itself was in great condition. I didn't have much experience with this particular model so I was disappointed at the small amount of space for the 3rd row seating but overall, the vehicle was really nice and drove well
Xiang has perfect communication , he was waiting at the airport exactly when we needed him on pickup and delivery. Great SUV, heated seats, lots of room. Rent from him for his amazing reliability and perfect communication.