The following rules are intended to maintain the vehicle in new condition. Please treat the car as your own and everything will be absolutely fine!
We want you to feel comfortable during your rental / mutual help experience.
Please Do not smoke in or near the car.
Please kindly do not bring any cigarettes, cigars, inside the car. Any smell of this sort will be in violation of the policy.
No Food in the car please, let's try to maintain the new car smell and avoid any spills.
Cleaning charges will apply.
Delicate Seats. Please do not place any items on the seats or dashboard. Kindly place objects you are carrying with you in the trunk or on the floor mats.
Must refuel before returning vehicle
Please make sure no ice/snow gets inside the vehicle.
If any snow or ice builds up on the exterior of the vehicle you must remove it before returning (Do not scratch the car).
Before returning please:
Must Wash & Vacuum. You may use any automatic car wash.
IMPORTANT: Do not use any liquid to clean the interior.
Nearest Automatic Car Wash:
Simoniz Car Wash
435 Eastern Ave, Malden, MA 02148
Close at 6pm (Website)
**WHEELS & TIRES**
Please kindly be careful when approaching any curves or potholes.
**PICK UP & RETURN**
Vehicle must be picked up & returned at the exact time of the reservation unless you inform us in advance.
Any other time cannot be guaranteed.
Extra time & extensions can be requested on the app by selecting "Modify Trip."
Please, be on time. Turo is a community where we help each other.
You will absolutely enjoy this experience!