Car was fantastic - huge, runs beautifully, actually fairly good on gas. Mike was tough to reach at times and we didn't have smooth drop-off (my fault - later flight than I originally told him, but that said he was then not particularly flexible in figuring out how to solve) or pick-up (he was not at airport at scheduled time and wouldn't answer his phone). Love the car and think I probably got Mike on an off-day(s)?
Couldn't ask for more, from the time I took the key to the time of return, Mike Fernandes was a very professional person to deal with. The car performed very well as expected, 5 stars, will rent again from Mike.