Steve's car and ease of pickup and drop off is excellent. The car was generally clean and in good condition. The only downside was that it did smell of smoke. Opening the windows for a minute or so clears out the smell though, so it wasn't the end of the world.
My trip with Steven went well. He clearly is very active on Turo so he knows what he is doing. Nothing new to add to the comments then what has already been said. The entire process ran smoothly, though there is just little interaction with Steven throughout the process but some would consider that a pro. The car is definitely shaky when it hits 65+ speeds. Overall great car and experience and I would rent again.
The car was snowed in and frozen in when I came to pick it up. Extremely frustrating, made worse by poor communication from Steven. Luckily his father helped extract it, but the car was filthy, smelled of smoke, and badly needed some work on the front end which wobbled at speed on the highway. Not a great Turo experience.
Picking up and dropping off was a breeze. However, the car was a bit dirty not only on the outside but the inside as well. There's also a bit of a musty smell- I had to spray air freshener to make it tolerable. Also, the steering wheel shakes at over 60 MPH on the highway.
Car served its purpose! It was in an easy location and it was nice not having to involve human interaction as the key was left in the mailbox! Thanks for that! The car could defiantly benefit from an alignment though! Thank you! Lindsay
Was a bit disappointed in the experience considering how great the other reviews had been.
We were driving pretty far so were excited to have a car that had Sirius XM, only to find out it is only the trial channel and not the actual Sirius XM services. If you do want to plug your device into the car, make sure to bring your own AUX cable as there is not one in the car.
Also beware, the wheel starts to shake quite significantly when you get up around 60-70 mph. It certainly caught me off guard and can get quite annoying.
More than anything I was surprised by the lack of communication. I messaged the owner through the app several times throughout the week with questions and never received a response. This included noting about the wheel shaking and asking how to activate the 4WD since we were in snowy terrain. It wasn't until the very last day that I received a reply on how to returning the car early.
First experience with Turo and it was super smooth - car was easy to find, key pickup was straightforward, car was in great shape, everything went well. Only reason I didn't give 5 stars is that it would've helped me as a newbie to Turo to have a little more communication w/ the owner regarding how to adjust pickup time and where to return the car - but at the end of the day, it wasn't really necessary since everything went so smoothly. Really positive experience. Thanks!
This was our first car rental using Turo and it went perfectly! Super easy and timely pick-up at the airport and then return to the airport as well. The car worked out great, was comfortable, and we couldn't be happier!
Steve was amazing and his car was wonderful.. My wife, baby, and I spent two weeks traveling the MA shore and Martha's Vineyard. Steve made the car available for a drop off and pick up at the airport and everything worked perfectly. I would use Steve and his car anytime.