The Rover was a good car for this trip. I needed a vehicle to comfortably and safely drive my family for the weekend. I'd say this car could use a tuneup and wheel balancing or brake check though. There was some steering wheel wobble when braking. The suspension fault light was also on during the entire trip. It's a heavy safe feeling ride though.
The car drives very well and stands out in this city 100% and I did of course originally rent this car because I was under the assumption it would snow but luckily it did not. Regardless, I highly recommend renting this car from David as he is very punctual and responded always on time. I didn't have a single issue with communication and he made it extremely convenient for me. David, thanks again and I'll be back in the summer time.
Even though this trip didnt start off perfectly, all in all, David made sure my trip turned out well.
The majority of fault in this booking is on the previous renter. They had told David they'd dropped the car off in the pick up location 2 hours prior to me arriving. When I arrived the car wasn't in the lot. David answered immediately and made sure I was in the correct place. He then contacted the previous renter and contacted me back several times because the renter kept saying she was on her way. About an hour into my booking, 3 hours from the end of the renters booking, the car showed up. The inconsiderated renter also failed to fill the tank, it was completely empty.
Besides the incompetent renter before me, who I'm hoping isn't allowed to rent anymore, the car drove great. It had great acceleration for a large SUV, and it handled like a dream. Heated seats were extra warm, and the sound system sounded great. The last day of my trip their were snowy roads, and I was so greatful to be driving this vehicle.
David himself was a pleasure to deal with. He swiftly and apologetically handled the mishap with the previous renter, instead of simply cancelling on me. I was able to return the car to O'Hare, which was very convenient for me. David called me shortly after the end of my trip; he once again apologized for how my trip started, even though it wasn't really his fault.
At the end of the day David was able to accommodate my last minute booking, and I would definitely rent from him again!