Please be aware of the following TURO policies before booking and driving off with the car.
1. CAR WASH
Unlike cars rented from traditional car rental companies; cars rented on TURO must be returned in the same condition they were taken. In an effort to keep our prices much lower than traditional rental companies we don`t have employees or a facility to wash the cars, so the car wash is up to you. Everyone wants to get in a clean car, so everyone is responsible for returning it in the same conditions (clean). We use mobile car wash service to wash our cars, and it cost us $25 per regular wash. You have two options: take the car to the hand carwash before returning it, or pay $20 fee upon return ($5 savings).
If car is not washed and the $20 fee is not paid upon return, you will be billed by TURO for the actual amount of the car wash ($25) plus their administration fee ($25).
Car must be washed after each rental ether by you or us to hand over the car clean to the next renter's.
Please keep in mind that automatic carwashes are not permitted because it can damage the car or cause scratch to the paint; hence while the car is in your possession, you are fully responsible for it.
TURO prohibits smoking in rented vehicles. Keep in mind that the person who might rent the car after you, might be allergic to smoke or simply doesn’t appreciate the smell. If the car is returned with smell of tobacco or marijuana, $100 decontamination fee will be billed and you can potentially be removed from the TURO community by Turo Staff.
We don`t mind your pet in the car, as long as you clean after it before returning the car. If the car returns with pet hairs, spots on upholstery, or a strong smell a cleaning fee up to $250 will be billed.
Paying for tolls is the responsibility of the renter. If you go through tolls without paying for them, they will automatically billed to our account. In this case additional flat rate fee of $5 per rental day will be added to your bill. For your convenience are car is equipped with electronic toll transponder attached to its plates for rent at $5 per day. It gives you unlimited usage of tolls where I-pass is accepted, and assurance that you won`t get surprise bill later. Keep in mind I-pass fines $20 for EACH unpaid toll + cost of the toll + $10 admin fee charged by TURO.
If you are going out of city, we highly recommend that you rent an I-pass and avoid costly bills later. Just let us know that you need at time of your pick up or in advance.
Thank you for booking and please make you understand and agree with the terms and conditions
2016 Chevrolet TraxPeople's Cars Chevrolet Trax15526
Robert and his team were wonderful...my family got VIP service...highly recommended...our trip to Chi-town was fabulous due to there excellent service!!!