The Car must be returned washed and cleaned. Vacuum available at drop off and pick up location. if unable to find one. Or a 50 dollar cleaning fee will be charged if the vehicle is returned dirty. This car is not for off road driving if you take it off road you be responsible for damages.
Jake's car was perfect for exploring every part of the island. He dropped it at the airport and even left $10 bucks to pay for parking. The only thing I'd mentioned is the transmission at times can be sticky, switching from D to R. Other than that, this car made my Kauai dreams come true
Good car. Owner very easy going. Communication about details of pickup could have been clearer but overall a pretty good experience. The car isn't new like the big rental companies offer, but that was good for us as we didn't stick out as tourists quite so much.
Kauai-- Great Island. We saw most of in a great car. Thanks to Jake and his mom Jan-- really gave us the Aloha greeting when we arrived at the airport. We'd definitely try to get the Mercury Mountaineer again. Highly recommended.
Jake's manner was a flawless synergy of professional courtesy and friendly accommodation. The rental experience was a wonderful reconnection to the aloha spirit.
The vehicle was clean, and in great condition, ran beautifully.
Great communication and easy pickup/dropoff.
All around a great transaction, highly recommend!
He didnt text me to say he wasn't available for the agreed time of pickup. So a no show and no way to reach him. Got to me about two hours later to finally bring the car. Not the best to rely on and accommodate you in your traveling needs. I dont recommend