Francisco was super nice and very easy to work with and we got complemented on the Jeep everywhere we went. Airport pickup was very convenient and communication was great even though our arrival got delayed.
abrupt and hard to understand by phone. kept us waiting at the airport carpark in the sun for at least 10 minutes trying to find/understand him. left us to pay the parking ticket (even tho we were early). on picking it up last minute threw in "oh yeah you have to clean it before you return it" first ive ever had of having to do this but though whatever, were on holiday. returned the car 5 minutes late (kept him notified) because it was impossible to find a carwash place open sunday morning and his response was "your late!" the car was ideal for discovering the island but there are plenty of other jeeps available.
Francisco was very easy to communicate with. He was on time for both drop off and pick up even when our plane arrived an hour early. I would definitely recommend using his jeep if you're going to Maui. Thanks again!
Rented Francisco's Jeep earlier this month. Francisco was very communicative, easy going, on time, easy airport pickup/dropoff and provided a clean perfect Jeep. You can tell he loves this car (very well maintained) and we made sure to treat it as our own (unlike how most treat rental fleet cars). Coming in from NYC it was nice not having to deal with a long line at rental desks. The car provided our family all the necessities for a perfect Maui vacation. When we are back in Maui we plan on renting from Francisco again.
The jeep was great! Super clean with beach chairs and a cooler included for free. Francisco was awesome. He was on time to deliver the vehicle and met us right outside baggage claim. Then met us right outside departures to drop off the jeep. Francisco was very friendly and made himself available to us in case we needed anything.
He didn't wait for our scheduled time at noon and got very inpatient so he left the jeep there for us to find. We got to the jeep and the keys were locked in the car and when we brought it up to him he said they weren't. Making us wait in the heat. He then took 30 minutes to come back to let us in. He told us he left money under the seat for the parking. We went to pay and they told us it had been there for 4 HOURS! WE had to pay the parking ticket for him! He was then very inpatient when we were returning it and assumed I was going to meet him on a corner and got frustrated when I wasn't there. We left him a boogie board as a trade for a chair someone stole from us, which I don't think we should be done because of the terrible experience. Great jeep though!
Francisco was amazing! Made it super easy for pickup and drop off. He was on time with a welcoming Aloha. I definitely would recommend renting his Jeep. It's super clean, fun to drive, and great for many of the roads around Maui. I would recommend brining an aux cable because the radio goes in and out in various spots around the Island. I'll be renting this car next time I visit Maui. Thanks Francisco!!