We never received the car and Kristopher never answered multiple phone calls or texts. We hired a taxi when he did not answer or communicate with us. He then acted as if we had rented the car so we could not get a refund.
This is the perfect way to rent a car! The Volvo was in great condition and was Kristopher delivered the car to the airport for us. I would highly recommend renting from Kristopher. It was a great experience!
Excellent and clean car and ready for us when we arrived at HNL! This is the first time I've used Turo and this is definitely less hassle and a more interesting marketplace exchange than traditional rental agencies. More personal, friendly and fun! I can understand if one has several cars under their name to rent out it could get hectic with rental coordination, so it is helpful to have assistants working with the renters which was the case for us. I communicated with Kris from the beginning and he was pretty responsive and the return I communicated with his assistant and this was easy as well. Highly recommend renting a great car from Kris and I would definitely rent again.
Easiest and most convenient way to rent a car in Hawaii. Kristopher was super responsive and made the whole experience a pleasure. The Volvo is a very comfortable car and made island exploring extra fun!
As my first time user there a lot of things that I didn't know I had to triple check for.
As an example, I researched to have the car delivered to the airport and was promised no fee of charge due to the fact of how many days we were renting the vehicle. Somewhere along the check out the "drop off" destination changed and I had to find a way to pick up the vehicle.
Other than that his assistants were helpful and there were some hiccups but things happen..
Would rent again if in town.. But note to self make sure everything is correct and screenshot it to verify what is excepted to avoid miscommunication.