This GMC Acadia was the perfect vehicle for my family of 8(6 adults & 2 kid). The car is fully equipped and drove us very comfortably. The 3rd row sat 3 people (1 adult 2 kids) perfectly. Communication was great and drop off was a breeze. I would highly recommend!
Avoid at all costs. Check other reviews, there's a habit of last minute substitution for an inferior vehicle and he refuses to refund the difference, as he did to me. Also, beware as he tried to upcharge me $30 to deliver the vehicle to the military base front gate (even though it was well within the free delivery zone). Gave me nothing but grief- this isn't a friendly owner but an offshoot of Volvo of Honolulu. Also, he was late picking up the car, it was delivered filthy with about a half a tank of gas, and all sorts of mainetnance lights were flashing. More trouble than it's worth, get a last minute deal from Hotwire (for cheaper) or look for another owner. He left me a one star review right after the trip, when I expressed my displeasure. In addition, when he couldn't deliver the car I reserved (as with other trips) , he tried to make me cancel, losing my money. He refused to cancel the trip when he did not live up to his end of the agreement. In my opinion, he's a jerk, unfriendly, and I will never do business with him or Volvo of Honolulu EVER. Look elswhere, consider yourself warned against Maxim!
Let me explain why I'm giving this trip a 4-stars. One star deduction because the GMC Acadia I reserved was not available so I was given a Dodge Caravan as a replacement (from Volvo of Honolulu?!?). And during the trip to north shore of Oahu, the TPMS alarm came on twice and I had to stop at gas stations twice to add air to all four tires. So one star deduction there. Otherwise the Caravan was clean and worked as it should. And when I was running late in the morning for the pick-p and late again for the drop-off, the staff (Volvo of Honolulu!?!) was very accommodating. And I even got a ride back to my hotel because it was getting late in the evening. Thank you very much, Nicolae. So one star ladded back. All in all, it was a vey good experience. I would certain recommend it to anyone who's looking for an alternative to the traditional car rental companies.