Mario was extremely easy to work with. As our plans changed Mario worked with us. He was very timely in his responses and was upfront with all information about the vehicle. Using Mario's BMW X5 was a great addition to our vacation!
Mario was very nice, but unfortunately we had some car troubles. It happens, but we had to take it in to figure out how serious the oil leak was. The mechanic recommended we have the owner pick it up, as the leak was apparently substantial. Mario was easy to get ahold of, but it was difficult to set up a pick up. Again, car troubles like this do happen, but it was a bummer to spend vacation time on it.