This is my first time using Turo and my experience went great! Communication was great. The car rides smooth but it could use a cleaning. I don't think the cleanliness is a reflection of the owner, I think it's the previous customer who rents it. But overall everything was fine.
Ashley was amazing from start to finish. Communication was great and the car was even better. It was just what we needed for a short family trip to Florida. This was my first time renting through Turo and I was absolutely amazed how stress free it was......Unfortunately I had to clean it out as soon as we got it which in my opinion is not a reflection on Ashley but on the previous renter. I would hate to rent my car out and have to clean up after someone, their kids and possibly a pet. To future renters that see this post I hope that you will clean up after yourselves (just like we teach our children). Ashley is great. She and her car deserve to be treated as such.
I enjoy the truck very much! I was able to go seey family in Missouri. It wasn't a happy time, but I am so glad Ashley made it possible for me to rent her truck so I could make it to my uncles Funeral. Thanks Ashley. I had a bump in the road (Literally) on my way to return the truck. Our communication was consistent. Thanks for allowing me to rent so late.
I had a lot of trouble with my bookings before renting Ashley's car. Im so glad she was able to help me in such short noticed. Communication was great. The car wasnt clean but as soon as I let her know she tried fixing the problem. It also has unlimited miles which makes your trip less stressful. I loved the car and would rent it again.. Thanks again Ashley
To start off this review I just want to say that is my first time using the app. I had to cancel a trip because it had bad reviews I found this car with ones I thought well let me give it a try. The car was sitting at a hotel parking lot unlock who knows for how many days. The interior of the vehicle was disgusting I had to take it to a car wash coukdnt deal with it I don't know how poeple could I didn't. The car run smooth not going to lie. But it should be taken to mechanic for chekc out TPMS LIGHT came out even though I put air and check tires still is on. All the interior should be shampoo and mats Throw away they ripped apart. I work for car rental place never seen a car as dirty and this one. I had no time to make a new reservation I doubted I would get a refund pls pls if people reading if you can't meet with the person just don't rent cars here. Is going to be a nightmare. Thanks Ashley for letting me use your car but please take care of it as should.
Ashley is one of my good friends and I was in desperate need a few nights ago for a car. It was last minute and she was there in a heartbeat for me. Car was perfect, drived great and was so CLEAN! My boyfriend even kept saying how clean it smelt lol! I'm am taking a week vaca getaway this week and will be renting from her again. She is definitely the one to rent from :)
It was my first rental with Turo, and Ashley was helpful and followed through with her communication which gave me confidence renting with her. I like that she checked in to see that everything was going fine.