This was my 1st Turo rental as a new member. Bernardo and his assistant Jacobo were both very nice and accommodating even after I cancelled my original 5 day reservation because I wanted to change it to 3 days, not realizing there was a 5 day minimum for this vehicle.
The car was very clean, comfortable and roomy for all our luggage. We would love to rent it again next time visiting Denver.
Bernardo and his assistant Jacobo were polite, friendly, and prompt in replying to all my inquiries. The car was clean and ran great, everything was excellent. Jacobo even waited for us as we took longer getting off the plane with our baby and gear. Only unfortunate thing was that Jacobo was an hour late for pick-up due to issues with public transportation. Luckily we didn't have a flight to catch -- if we did, we would have missed it. That is why I took one star off. He did mention that he normally gets a ride so this issue doesn't occur. It definitely seemed like an anomaly and I would still use Bernardo and Jacobo's services again. They were really great otherwise!