Vehicle is awesome and the initial communication was good, however went downhill when I got lost for an hour trying to find Pam's “meeting spot” under a bypass and she became quite irritable and rude. Probably my fault since I am not familiar with the Denver area. Definitely would recommend meeting at the airport. Because I was running late for my flight I asked if I could give her $40 for gas (tank was ¾ full) instead of filling up.
Next, the listing said “Pick up and delivery to the airport is $50 extra for trips of less than 5 days” which I thought with a 5 day rental would be included. Not so, the charge was $30 each way because she lives an hour and fifteen minutes from the airport and $12 in tolls……
Pam said I went over the mileage (that she listed as 150 miles per day) but said “She wouldn’t charge me.” I drove the vehicle approximately 450 miles in 5 days, not over the limit, so make sure you write down the mileage.
Then three days after the rental, I received an e-mail with a bill for $28.00 worth of tolls, only $4.90 were tolls when I actually had the vehicle. Really, I think the $40 could have covered the tolls.
I had a wonderful trip, though it was for work. Pamela was very accommodating and very flexible in the pick up and drop off process. The car was clean and fun to drive. I will definitely consider again in the future! Thanks for everything.