Michelle's car was clean and comfortable. The delivery at the airport made it very convenient. Michelle was very nice, easy to communicate with, and very accommodating making our first experience with Turo very enjoyable!
Michelle was a complete joy to work with! She
was very flexible with me picking up the vehicle and booking within a few hours the same day. The Jeep is gorgeous! I enjoyed driving it to the fullest. There was a small hiccup with some dog hair on the seats from the previous renter since Michelle wasn't able to get it cleaned within a short time of me booking. I simply communicated my concern and Michelle was very apologetic. She was very accommodating by allowing me extra time to return the vehicle later to balance things out. I would definitely recommend renting from her! She's awesome!
Never using Turo before, I was worried about what to do. If I could rate over 5 stars, I honestly would. The car is in AMAZING CONDITION (brakes, interior and extrior were like new) and the owner is extremely EASY to communicate to. Didnt have a problem with finding a pick up or drop off location which I thought would be super stressful. I'm from Chicago and if I could rent from the same car owner, I would! This app is awesome and I would definitely would use it again. The price was right and experience was even better!