Gustavo was great. He met us on time and was very flexible with our changes in schedule. The car itself is great. Really great on gas and can handle itself in some snow. Large trunk made getting 5 bags in there easily.
returned Gustavo's car good shape.. but he's charging me a extra $500.00 for "damages" that i didn't do to his car..... Now I'm trying to get turo to send me pictures to prove that these "damages" weren't there before but i can't get a hold of a real person just emails or auto texts.....It would be nice to speak to a real person but that seems too much to ask for..... This is a total nightmare!!!!!! If your looking for a rental car just go through someone else. Turo is a complete scam and now this turo rental for a week is more then a traditional rental company. Never again will i use turo!!!!!!!!!!
Our first experience with Turo exceeded expectations. I can't think of one thing that made this anything less than perfect. Thanks Gustavo for your excellent customer service. Look forward to renting from you again.
Gustavo was very easy to deal with when renting his RAV4 for the week. Our flight into Denver was delayed and he was able to adjust his schedule to leave us the vehicle as soon as we exited the airport. We didn't have any issues driving to Winter Park with the AWD feature. The RAV4 was ideal for us - there was 4 of us with our ski and snowboarding equipment and we all fit pretty well. Vehicle was very fuel efficient as well - we only used half a tank of gas the entire week.
This vehicle did the trick for my family's trip to Vail. Gustavo showed up with the car on time and was very communicative. The car is super solid and handled the mountains extremely well. Trip back with light snow falling was easy and the car was perfect for my family of 4 with 3 large bags.
Great rental and reliable rental. The car was very clean and easy to drive especially on snowy roads. Gustavo was very accommodating to our flight schedule and the communication was clear. Definitely would recommend to rent others!