Chris is great! He communicated very well and the entire process was seamless. Did I mention driving this color FJ Cruiser in Colorado is incredible?! Highly recommended and would work with Chris again.
This was my first experience using Turo, and Turo was helpful through the following process: Chris was not present upon return or pickup. The car was damaged in several places upon pickup (windshield, front bumper, etc.). After my rental period was complete, and I had dropped the car off with his girlfriend, he claimed that there was a crack in the windshield that I had caused. He filed a claim with Turo without communicating with me first. His absence and lack of communication throughout the rental made it difficult to provide accurate representation of the actual condition of the vehicle. Overall, his irresponsibility and unprofessional way of communicating made a simple trip incredibly complicated, stressful, and inconvenient.