We were looking to rent a bigger and more durable vehicle for our skiing trip to Keystone and Scott's jeep was exactly what we were looking for ! Scott was punctual when picking us up at the airport and flexible when we were running ahead of schedule and at the end of our trip. The jeep was perfect for what we needed when Keystone was getting slammed with heavy snow and we never found ourselves in a situation that the Jeep couldn't handle. Plus we got compliments from locals like, "Wow! That's a cool rental!" Needless to say, we would definitely use Scott's Jeep and Turo again in the future. Great experience.
We rented Scott's Wrangler for a ski trip up to Steamboat. Overall the Turo experience was acceptable, but there was definitely room for improvement.
The Jeep itself worked great. We had 2 car seats which hooked in well. The cargo space is very sizable and accommodated our luggage and skis without issue. We drove way up into the Rockies and the car handled the trip well. We also traveled on several snow-covered roads, and the 4WD, rugged tires, and anti-lock brakes provided a safe ride.
Scott was responsive initially. He picked us up from the airport on time and right at the ticketing area. He did require a ride home from the airport which was not super close and a little awkward given the amount of stuff we had. As mentioned, we had 4 people including 2 kids with car seats, skis, and luggage. Fortunately we squeezed everything in allowing us to still accommodate Scott for his ride home.
The most stressful part of the trip was dropping off the car. Scott had agreed to meet us at the airport to pick it up. However, we tried to communicate with Scott the whole day without any response. Ultimately, we had to call Turo customer service for guidance and left the car in the airport garage. This left us with a long challenging walk with lots of stuff to the ticket counter.
Overall we had a great trip. The Jeep worked very well and provided peace of mind on the snowy mountain roads. Scott seems like a good guy, but his communication could be better.
Overall we enjoyed Scotts jeep. There was a bit of an ordeal with pick up at arrival, mainly due to not being familiar with the airport and the process changing a couple times but was not a huge deal. The jeep was not the cleanest when we received it but it wasn't filthy either, it could have used a good vacuuming and cleaning out of glove box and center console. We had to add oil because it was very low and the 4wd did not function at 100% so we got stuck in the snow. These were mentioned to Scott so they could be addressed before the next renter. There was also a little bit of communication error upon drop off, again mainly due to not being familiar with airport. Overall though our trip was great and none of the issues we faced were huge problems.
The windshield of the car was cracked and we felt a little apprehensive about taking the car. Fortunately we ended our trip safely. The car and the process was really easy! We enjoyed everything else about the car. The 4wd definitely helped in the stormy weather
Scott we really appreciate it man! U made our trip to Denver an adventure by allowing us to rent your Jeep at a more than fair price! If u need a practically new Jeep that's already set up to handle all off Rd conditions, then this is the one for u. I will be back and will rent again. Thx Scott!
Jeep worked great for side trips we took - never concerned about pulling off in areas that a car might not work well. Scott was very easy to contact and responded back quickly. Definitely will use again when returning to Denver area.