I did not pick up the car but was still charged for 3 days. Tony wanted to negotiate for my refund which to me did make sense. I contacted Turo support and they did not help meb ut suggested that i bargain with the owner of the car for my refund on his car that i did not get.
Tony's vehicle was wonderful! And Tony himself was great to work with. My family and I decided last minute to take a trip to Sequoia. We reached out to Tony and he got back to us almost immediately and we picked up with car within that next hour. The car was brand new, clean, smooth and perfect for a big family. I would highly recommend getting a vehicle from Tony. He'll be my go to the next time I decide to rent a car when family is in town and even a weekend away with my husband. Thanks Tony for the great experience!