I booked the car from 9 p.m Wednesday to 9 p.m Thursday. Once the booking was confirmed I get a text from the owner letting me know where to pick up the car. I told him I'll be there on time. He changes the pick up time and drop off time so that it benefited him and didn't allow me the entire time with the vehicle. It was an inconvenience to say the least. I usually have great service with turo so I'm surprised anything like this happened. Also, he tried to get me to give his employee $$ for a car wash. Is that in Turo policy? Anyway, I'm unsatisfied with this transaction. I'd find another person.
The car is great to travel long distance in due to all the space! I loved everything about it. I give it 4 stars though because it takes so long to get it to drive at a faster speed- you really have to push the gas pedal to get to 80mph.
Tony did work with us and allowed us to book last minute in LA which was a huge help. Just a heads up though you are expected to completely vacuum the cars out when returning them. Overall a good experience.