Tony and Sam were super flexible with me. I kept having emergencies pop up and kept switching times to return the car, but they were ok with it. The car was amazingly clean when Sam brought it to me. They were also punctual, so please be on time. Thank you Tony and Sam for helping me out and dealing with me switching times back and forth.
This Audi is excellent. I drove it from LA to Sacramento and back. To be honest I almost cancelled this car due to a "fake news" review that terribly disparaged the vehicle. I didn't cancel because the fee was almost as much as the rental. I reached out to Tony and he assured me there was nothing wrong with the car. Turns out Tony was 100% correct. It was a smooth and pleasurable ride. The V6 felt more like a V8, yet because it's a Diesel it was fairly economical. I would definitely rent this Audi again.
Most horrible Service don't want to deal with it again STAY AWAY started crying over a windshield dirt and wants to charge 20$ while I left more GAS than what I was supposed to bring DONT DEAL WITH GUY, FORCED ME TO BRING THE CAR BACK 5 HOURS BEFORE.
Tony was great! Got my dream Audi for a day to take a trip with my friends to Big Bear Lake since none of us had 4WD cars. Great communication and picked it up on time with Sam and dropped off with no hassle. Car was as described! Found out I'm more of a Beamer guy then an Audi guy in the end, but still a spectacular ride. Would rent from again!