Karthik was very patient and helpful. My plans changed twice and he was very accommodating with changes. The Jeep was almost new so no complaints. Beautiful weekend vehicle. Thank you again. Will definitely refer
The car is super dirty and not vacuumed.
Karthik was trying to charge me extra money for the scratches on the tank top, but upon I returned the car, he checked the condition of the car and told me that the car was okay and I can leave. I requested to take pics of his car as to protect myself, but he said that I am okay to leave without taking any pics. However, he messaged me later, stating that he found scratches on the top, blamed at me for opened the top, and charged me money. Please proceed carefully if you really want to rent this Jeep. Do everything you can to protect yourself because he will come back at you to charge you money.
It was super easy to work with Karthik and the jeep was just what I needed for a weekend in the wine country. He was able to work around our schedule and make the whole process of pick up and drop off incredibly easy. Next time I'm in the central coast area of CA I'll definitely be looking to reserve this ride.
Karthik made our first time using Turo a great experience! We had a day off and decided to rent something fun to cruise around the Bay Area and we came across his Jeep Sahara. It was a straight forward seamless transition with our communication from pick up to drop off. We highly recommend renting from Karthik and can't wait to rent from him again! And if your using Turo for the first time, take advantage of the $25 discount!
Terrible experience. Karthik was more than half an hour late for our initial meeting. So we waited for him and it was raining. When we were returning the car (our appointment was 10am), he never arrived at all. Just 15 minutes before the appointment, he asked to change time to 10.45, but we were already on the way. In the end we waited there until 10.45, meanwhile trying to call him several times, and when he replied, he said he is very late, so he asked us to leave the car on the parking lot with the keys left in the car. We confirmed with him if he wants us to lock the car and leave the keys in the glove compartment, and he said yes.
One hour later, he sent message that he got the keys. Another hour later, he contacted us and started to complain why we locked the car and said he doesn't have any spare key so he can't get in. First he accepted that it's his fault, but then he started blaming us, even though we received from him only 1 key, and left that key in the glove box as were instructed. Now he is asking for reimbursement for getting the car unlocked. It's not our fault, if Turo will charge our credit card, we'll never use Turo again.
You will not find a more kind and accommodating individual than Karthik. His Jeep was extremely clean and came with a full tank of gas. We encountered rain on most days of our trip which made the Jeep perfect for the roads in Wine Country. I cannot praise Karthik enough for the quality of his vehicle and willingness to make our trip stress free. Great communication was always on point the entire trip. We look forward to using the Jeep and his other cars in the future! Thanks again, Karthik!
Karthik was super accommodating and flexible. I really enjoyed the service. About the car, it's a ton of fun to drive. We took it to San Francisco and were able to find parking anywhere and make u turns in the tightest corners. It's fun to drive and drives well
What a fabulous Jeep !! We had an amazing camping trip in this car. I am definitely going to rent it again. Karthik was very understanding and easy to work with. The pick up and drop off went perfectly. Looking forward to rent his Tesla next !