Stephen was very communicative and the car itself was great, but unfortunately the chains that he offered with the car for our trip to Tahoe did not fit the vehicle. We had a dangerous situation on the side of an icy road in Donner Pass where we realized we didn't have chains to fit the Infinity's large tires. This was not only dangerous but technically illegal. We had to purchase a set of chains at the next garage for $135. Sadly we have not managed to resolve the issue with Stephen and have had to go via Turo to mediate.
My friend and I took this Infiniti FX35 to Tahoe this last weekend. There was a lot of snow the previous week so we felt the Infiniti was a good choice for our trip. It proved a good choice as it performed extremely well in the wintery conditions. Stephen is also very flexible and easy to work with. I would rent this vehicle again.
Stephen was really flexible with pickup/drop off and very responsive, he couldn't have been better and made it easier. The car handled ok with weather in Tahoe and had decent gas mileage for a crossover SUV.
This car was so perfect for our week in Northern Cali. Stephen was very communicative and easy to get a hold of. The car drove well in the mountains and did not have any problems. We were very pleased!
Stephen's car was perfect for a quick trip up to Tahoe. The car has some minor dings but doesn't take away from the fun and overall performance. Picking up and dropping off was a breeze. Would definitely rent again.