After a mishap in which I went to pick up the vehicle and Scot wasn't present due to him returning from a trip at the time, I was surprised that he called me back and was more than accommodating in wanting to make right on the business transaction upset. He was so willing to make good on his commitment that I cancelled the rental I had put in place after his and went back to Scot to resume renting his vehicle. I have no regrets. The car is a fun and capable ride, clean, and well kept. Scot conducts business with integrity, and it's always nice to work with good people. Thanks, Scot!