There was great communication and accommodations for pick up and return. The only issue was after the car was dropped off. They said that I had scratched the car on the passenger side upper door. I had not had anyone even on that side of the car. You could clearly see it looked like a key scratch or something like that. Not possible while I had the car. Just make sure you take all the picture of the whole car and upload them after they drop the car off. Other than that the car is great.
The rental process with Deanna went very well. The car was clean and a pleasure to drive. We appreciated the extra room in the Audi. We thoroughly enjoyed our trip in San Diego and the Audi Quattro was a big part of that! I highly recommend renting this vehicle from Deanna!