I won't give him zero stars because the Jeep drives well it's very clean. But I would never ever rent it again because when I gave it back with dust on the tires, Hakob said he would have to charge me for the carwash, that even though this is a Jeep, it's not meant for off road driving (guess what Hakob? When you go to the desert, there is dust even on the roads sometimes). As of Nov 18th, 2015, never did his ad mention that carwash charges might apply nor did he when we said we were taking it for the day in the desert. I felt robbed and I'm questionning whether this would have happened if I were American and or/if I were a man.
Turo needs to set some ground rules about services like airbnb had to in its days.