Good communication w owner. But had to take 20+ minute Uber to car, same on return, therefore inconvenient for pickup/dropoff. Car was dated and a different color than originally advertised. Heater broken. Drivers side windshield wiper needed replaced, this became a safety issue when we had heavy rain. Car had 160k+ miles, and it showed. Owner left me with only 1/4 tank of gas on pick up. Owner had parked car in street under pine tree, had to wash car on pick up to remove sap/tar from roof and hood. Car clean otherwise.
The range is a very comfortable ride and I would recommend it to anyone going on a ski trip (as I did). Unfortunately did not receive communication from Ruben until right before the trip but went smoothly otherwise.