Our flight came in early, so I texted to tell him that I was there and ready whenever he was. To our surprise he said I'll be right there. Within a few minutes we were in the car ready to go. Awesome ride and really great fuel mileage for such a large SUV. My mother who's 5"11 had no problem in the back seat. She aid it was ultra comfy and spacious!! Thanks again for a great vacation in LA!! Definitely will rent from again!!