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2015 Jeep WranglerPICK UP AND DROP OFF FROM LAX AND LOS ANGELES - UNLIMITED154.555
Although I wish I would have met the owner of the vehicle face-to-face, I had a good experience with Ekaterina. The car was clean & the owners dropped it off earlier than the reservation, which was awesome! Only issue was that the gas tank was almost empty when I received the vehicle, and the right speakers inside weren't working. Other than that, everything went well.
No complaints in regards to the pick up and drop off. Very easy and convenient, my only issues with this rental was no wiper fluid, and the fact we had no rear windows so driving on the highway at night it got a bit cold, but thankfully no rain. Other than those two issues I have no major complaints. We loved the car
The Jeep was great and in good condition. Exactly as expected. They were very good with pick up at he airport. The only improvement was the drop off at the airport. It was very early in the morning but it took 2 phone calls and quite a few texts to get someone to respond. They ended up having me leave the car and paid for an Uber. I appreciated that gesture. Overall a good experience.
This is my second time using Eksterina for a trip and they were very flexible and organized. When our flight was delayed I was able to contact them and hold our rental for a few hours longer which really helped us out. The trucks we rented were clean and we had a great time in LA thanks to our transportation.
Overall the jeep was good, just found the guys that came to bring the car off putting. They said about 2 words, were late to drop off the car and I had to call them to find out where they were when no one showed up at our scheduled time.
Amazing Jeep! Perfect vehicle to drive, top down, up the PCH... fantastic service, Jeep was in great condition. I cannot say enough great things about his service! Will definitely rent again next time I am in SoCal
By far THE worst experience I've had on Turo so far and I've been using it for a few years now!!!!! We agreed on free airport delivery of the car, one I arrived I texted and called the owner 1. He was REALLY RUDE like I stole his car or something 2. he said the car is in downtown someone will pick me up and take me to the car.. I didn't complain at all and said that's fine I just told him I'm waiting for a friend so send the driver and we'll head out once my friend gets here (20 minutes after my flight) 3. We waited an hour and a half outside the terminal waiting for the driver to pick us up and drop us to the car and every time I called he was saying stop calling me the driver is on the way have some patience.. AN HOUR AND A HALF!! Then the driver picked us up (much nicer person than the owner of the car) and when we were dropped at the location where the car is parked with the owner he didn't even say hi he just gave the keys to the driver and drove off and that's when we took pictures of all the scratches and bumps in the car before heading out. Called the owner for a one day extension he was being really rude again but I still extended the rental through turo because I wasn't going to go through the hassle of renting another car for a day just because the owner is rude. I was supposed to return the car at the airport and he'll pick it up for free instead he sent me another address to drop the car and when I asked him how to get to the airport from there or if he's taking me there since that's what we agreed to he said "I don't know take an uber or something". If you can tolerate rudeness and unprofessionalism and don't mind waiting for hours even if you pre arranged all the deathlike of arrival then this might be ok for you.
Car was good but the oil change light was on all the time.
Giving three stars because I lost my forex card during the trip and I am almost sure I dropped it in the car. Asked the owner to please check in the car once and let me know as I am leaving the day after to India. He didnt provide an update even on asking multiple times. I had to borrow money from a friend for my trip back.
May 11, 2016
Nice 2015 Jeep Wrangler. Owner was nice and accommodating. Great that he was willing to met me at my office. Wrangler was on good condition, however the piece of the convertible top were broken and had issues getting top closed after it was open all day. The carpet on the driver side is ripped under the seat and slides forward. Windshield washer fluid was empty and the vehicle was delivered with les than 1/8 tank of gas, which makes it tough to try to return with same amount of fuel. I ended up returning with 1/4 tank. No biggie. I would rent again, but give feedback to help for future. Thanks!!
The service from Ekaterina vehicles was extremely quick and painless. I arrived at LAX and was contacted by them through text upon arrival. Instructions were to text them when I got my bags and they would come pick me up from my terminal. The exchange was made after taking a few photos and instructions were given on how to take care of the vehicle. I really liked that this car had unlimited miles. I would definitely rent from Ekaterina again.
ONE CAVEAT FOR THIS SPECIFIC VEHICLE.
The top on this specific Red Jeep Wrangler is broken and extremely hard to operate. It is missing bolts and some parts are missing. This is probably due to previous renters, it never got fixed. I think the post should state that the top has issues and reduce the price of the listing. If you're expecting to drive with the top down, then beware you may have issues. The rest of the vehicle works like a charm though.
Wonderful Jeep. We had such a great time. It was THE perfect car to drive the coast of California on the PCH. There was some trouble with the top but it didnt effect anthing. Smooth pick up and drop off. Not a single complaint.