This trip was great! Nadine and Antonio were very punctual and kept great communication with me. The vehicle was clean but a little slow which made it difficult to keep up with LA traffic. When it rained the roof leaked a little and the check engine light came on because the oil needed changed. Overall the vehicle allowed me to arrive to my destinations safely and Antonio was very responsive.
Great vehicle, the only downfall was taking the top off and having a check engine light. Other than that the customer service was great. Nadine communicated very well and provided clear instructions. We would definitely rent from Nadine again.
To start off the trip, Nadine informed me we would be getting picked up at 11:30 when we had previously agreed on 11 am- while I was on my flight. Upon arriving at the terminal we had to wait an additional hour from the new time. Around 12:40 her associate arrived and loaded the car for us. Immediately after getting in the car, while pulling out he nearly hit a taxi and proceeded to park the vehicle to argue with the driver. Both parties were out of the vehicles in the middle of the LAX pickup lane, verbally fighting. Once he got back in the car we dropped him off in a parking lot and went on our way. I wish the issues stopped there but they did not. -The locks on the vehicle are not automatic and neither are the windows. As a result each time you get in and out of the car you have to manually push each lock into position. When you get back in the car , the driver has to lean across to unlock the passenger and the passenger reach back to unlock the back seat. It was tedious and annoying to have to double check each door because we were afraid to have the car robbed. -We were informed the previous week, a homeless man cut a hole in the back window (the soft plastic type) and robbed the car. The solution to this was a piece of clear tape. -The roof leaked when it rained, I informed Nadine and told me to call her in the next 2 days- but did not answer when I called to follow up. Eventually I drove to a pep boys and they helped me secure it and it still leaked after that, just less. Further issues were as follows: Screechy brakes Ugly "JEEPFORFUN.COM" stickers on each side of the vehicle which are not shown in picture Doors don't stay open & swing back at you
Great car Nadine was very nice I'm only rating my experience with her 3 stars because me and my wife had to wait at the Airport for an hour for the vehicle. If that wasn't the case I would rate her 5 stars. The car is very clean and the drop off was very easy. I would probably rent from her again
My friend and I enjoyed our rental of Nadine's Jeep while on vacation in California. We loved driving the PCH with the top open. We did have a little trouble with getting the top closed once we finished up, but discovered a small piece of the top's frame had fallen onto to the back seat after much confusion. Other than that, we greatly enjoyed the vehicle. Pick up and return of the vehicle was very easy and our interactions were pleasant. Would rent from them again!
This jeep made my trip! Wondeful for going up the PCH. It was Very clean. George & Nadine are super nice. They gave me permission to take the top and doors off. George even brought back my stuff when I left it in the jeep.