The car overall was in good condition but there were a couple of things that need to be improved. The tires looked pretty old and probably need to be replaced soon. We messaged her about the aux input not working and the top seemed to have a broken piece. We noticed the top might be broken while driving on the freeway and there was a lot of noise coming from the driver's side. She was very responsive to our concerns and said she would take a look once the car had been returned.
I never met Ekaterina, but the men that delivered the car were really friendly and punctual.
This was my first time using Turo so i wasnt exactly sure what to expect but i was pleasantly surprised. Overall it was a great experience but for any first time users i have some advice. Be a little flexible on your pick up time. Our driver was held up in traffic and we waited about 40 minutes before we were picked up. Also if you are from out of town the gas station that we were taken to to get into our vehicle is about $5/gallon but if you drive 2 blocks down the road its only about $2.80. I would definitely rent from him again!
Trip went very well first time using turo will not be the last it was a nice and easy and everything went well I had no problems I rented two cars from him and both went smoothly definitely recommend him if your going to be in LA. When I come back in am definitely renting from him.
This was a great car for my trip and my needs. However, have in mind the car doesn't come with many standard options (alarm, key fob, and auto lock and unlock) and isn't a secure car to leave your stuff in
Waited about 20 minutes for pick from LAX but other than that everything was good. Great communication, accommodating, and got us an uber from drop off location to airport which was very nice. Would rent again. Thanks! Loved the jeep. Smooth rider.