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2015 Jeep WranglerPICK UP AND DROP OFF FROM LAX AND LOS ANGELES - UNLIMITED154.548
Overall, my experience with Zukhuriddin was positive. The jeep was exactly as listed. Communication for pick up and drop off was easy. "Check in" was super quick. Pictures were taken, I shared my ID and off we were. The only negative I do have to say is that being a first time Turo user, I was so caught off guard and even a little hesitant. At pick up, I was never asked my name, someone just showed up and asked if I was waiting for Turo. They never shared information about the car, which I guess there wasn't anything to say but again being a first time user, I was expecting someone to say something, anything. A part of it also had to do with me being a female traveling with another female to a state where we don't know anyone. Also, was hoping someone would explain how to drop the top off the jeep. There was a tear in the plastic as well, so I was scared to even try myself and then get blamed for tearing it even more. At drop off, same situation, I was never asked my name, a male just showed up and said okay I have to drive y'all to the airport. Didn't even bother to help with the luggage. Midway through the trip, he finally asked if I was Debra. Maybe I was expecting too much but being from a service orientated occupation, I couldn't help but to expect better communication.
I would not recommend Zukhuriddin. I read mixed reviews before booking, but decided to roll the dice.
Texted Zukhuriddin as soon flight landed in LA and got a quick response saying to text him again once we have our bags. Texted once we got our bags. No response. Texted again 10 mins later. No response again. Finally call him after 20 mins have passed standing around. Someone answers and says they are leaving. Stand around another 40 mins waiting before calling again. Phone call rejected and a text saying 5 mins away. 10 more minutes pass before sending another text and receiving another text about being on the way. Wait another 15-20 mins before someone finally arrives who is not Zukhuriddin but some kid from Russia who can barely speak English. Not a problem except that communicating with him is difficult and can't get any straight answers. we go to some location 10 minutes away where we inspect the car and drop the driver off. We notice there is NO valid registration in the car. Call Zukhuriddin and he says he MAYBE has a valid registration and will get back to me. He never got back to me. Drop off was quicker at a turo valet center behind a hotel. FYI it opens at 6am so you cannot drop it off there earlier than that.
Also, we found out that it's like 3 Russian dudes that rent a few cars and have drivers drop off the cars... In a very inefficient manner.
Other than waiting an hour and a half after a cross country flight for pickup, and driving around without a valid registration, the car was fine. Not super clean, and minor dings and scratches but ran fine for the few days we had it. Rent at your own risk
Great rental for a weekend in Joshua Tree. No problems what so ever. We were picked up at LAX and driven to the jeeps location. Had to wait 20 minutes for the pickup. Only waited 10 minutes at the drop off spot then given a ride to LAX. Spot was 15 minutes away from airport. Jeeps got some dings, dents, and scratches so make sure to document at time of pickup and load pics into Turo app. Overall a very positive experience and will use Turo again.
Everything was great! Zukhuriddin provided us with a great experience through turo! I was skeptical about renting a car through a random app but everything went smoothly. Our flight came in earlier than expected and Zukhuriddin was able to pick us up early from the airport and let us take the Jeep. He also arranged an uber to drive us from the drop spot to the airport so that was also very convenient. The Jeep Wrangler was awesome! It was very fun, clean, and mechanically sound. Plus the communication was very quick! I will definitely book with Zukhuriddin again when I come back to California!
Waited over 30 minutes for an Uber to take me to a vague address 15 minutes away and then it was difficult to find the vehicle on foot. When I did, the back window was broke and rep wanted me to wait another 20 minutes. It didn't go very smooth. I'm sure they will get it dialed eventually if they stop taking shortcuts.
The Jeep was incredible perfect for road tripping! Pick up and drop off was timely and efficient, a good tip is to definitely do research on how to remove the roof and Windows because it took us a while to figure it out even though they tried explaining it , wasn't as easy as i thought it would be, overall I had an amazing time
Jeep was in good condition and a blast to drive! Delivery and pickup were 30 and 80 minutes late, respectively, and gas did not come full, but with free delivery and competitive pricing, you can't really complain. Overall, would recommend and rent from again!
This was my first Turo experience, and I was very hesitant. However, it exceeded my expectations! The car turned out to be even better than I expected. It was very easy and hassle free. It made our LA trip so much fun! I will definitely come back and use the exact same car!
Everything was perfect, never had such an easy time renting a car. They dropped it off on it and picked it up when I asked them to. The car was clean inside and out (prefect condition). I will definitely rent from them again.
Great car, very friendly and relaxed owner. Only complaint would be that he was late both in dropping off and picking up the car. But he stayed in communication on both occasions and offered us an alternative solution when he was running late to pick it up, which meant our plans weren't scuppered. I would also warn that whilst you can (slightly uncomfortably) fit 3 adults in the back seat, it isn't really made to seat 5 people (the middle seat doesn't have a seatbelt for example). However, great car for seeing LA and a reasonable price - would rent again.
Zukhuriddin was extremely professional, on time and courteous. Our entire trip was great and the Jeep itself was exceptional. In perfect shape, nice and clean and no issues whatsoever. Zukhurriddin showed me how to take the soft top on and off and it was extremely simple and easy. I would recommend this Wrangler to anyone looking for a fun and smooth ride with a great owner who is easy to worth with!