Pros: easy communication, clean/safe car, great rate, no need to deal with traditional rental car process (long lines, shuttle, add-on fees, etc)
Cons: pickup is at the LAX terminal, but you have to finish the pickup process 10 minutes outside of the actual airport. Drop off is also outside the airport, although they will take you to the airport terminal and drop you off after they check the car. So you'll need to account for that: both the additional time each way (20-30 minutes), and the size of the car (we had 2 car seats, so when the owner/driver had to drive us back and forth, I had to sit in the tiny space between the 2 car seats in the back seat).
Overall, a good experience -- but just make sure you account for the time and room!
The Cherokee was fantastic. Brand new and very fuel efficient. Ekaterina was quick to respond and arranged our airport pick up and drop off with ease. A pleasure to deal with, we will be using her again next time we're in the States.
This was our first experience with Turo and Ekaterina was responsive and communicated well with us. He met us and dropped us at the airport. The car was as advertised - brand new! The price made the experience well worth it as compared to a rental car.