Renting this Jeep was great! Pick up and drop off at the airport was very convenient. I just texted when I landed and I was picked up and driven to the car 10 minutes away. The car was in good condition and fulfilled all my driving needs over the weekend.
Always a fantastic experience renting from these guys.
Very good communication -- speedy responses! Convenience and price point is unbeatable. This Jeep was in good condition when I got it, almost new and surprisingly more gas efficient than what I was expecting. It was a really fun car to drive. The only minor issue was the slight lingering scent of B.O. that the previous renter left behind and the empty Gatorade bottle under the driver seat -- I sprayed some bath & body works air freshener in there though and killed the B.O. instantly.
The trip was fine, pickup/dropoff fairly well handled.
Keep in mind, though, that this is more of a a low-cost rental agency, not a private person. You are unlikely to see or talk to Ekaterina, there will be a bunch of employees talking to you through one account.
Car is the cheapest trim, NOT a 4x4. Mine had fairly worn tires, with a side cut on one, and one tire was different from others, so check for that when you do your walkaround. The car is not filled up, so you might want to plan your fillup ahead of time. GPS is a small Garmin unit, which is a nice touch.
This was my first time using Turo and I made a good choice by choosing this car. I was a little confused how it all worked at first but it's quite simple. They pick you up from the airport (free), drop you off at the car, take photos of it, give you the keys and you're off. The guy that dropped my friends and I off at the airport was very nice. We'll surely use this company again.
Was mostly very good. Communicative and helpful as it relates to pickups and drop offs.
I'd recommend they fill the tank before a pickup rather than put the onus on the customer. Not doing so means the customer ends up always over paying for gas - either they fill too much beyond what it started at or too little and get charged more.
Communication with them about this request was unpleasant. Think they can do better there.
I rented Ekaterina's 2015 Jeep Cherokee and it was a great decision. The car was in great condition, was very clean, and pickup was easily arranged at LAX. This was my first Turo experience and Ekaterina made it very positive and memorable. I will be happy to rent again. - Paul
Everything went well, only reason I took off a star was because the driver was 30 minutes late for vehicle drop off and vehicle pickup. But hey, it was free delivery so can't really complain! Would rent again!