I was very confused on the process for pickup as I have only ever rented directly from Turo airport booths. More communication around the pickup process would create a better experience. The car itself was great!
Overall my experience was great. It beat the typical rental car prices and was a bit more convenient. If I had to point out something negative it'd be that I had to wait at the airport for about 15 minutes before getting picked up in addition to waiting to be picked up at the dropoff location. Luckily I was early for my flight so it wasn't like I had to rush or anything. This wasn't a big deal and I'd definitely rent from them again!
My family and I were picked up promptly from the airport in the vehicle. The driver was patient as we installed the carseat and booster seat for our children. The vehicle was in perfect condition and suited our needs exactly. I will be renting from him again when I am back in California.
Had a great experience with them as they were very accommodating even though I arrived earlier than expected and left earlier as well. They adjusted to my last minute time changes making my trip much more pleasant. The car was new and in great condition, and I would definitely rent from them again!
I took a trip to Big Sur using this rental, and it was fantastic! Not only it was able to carry 4 people (Including myself) but large amounts of luggage such as tents, tables, sleeping bags etc...
The gas mileage could be better but the car drove very smoothly and I love how I can wirelessly listen to music in the car with loud speakers.
I would definitely recommend this car for long-term trips!
November 13, 2015
They were awesome. They have great service. The jeep Cherokee was a great car and efficient. They were able extended my trip last minute without any problem. Ekaterina team was outstanding. I will definitely rent again from them.
First time trying this service and I couldn't be happier . Easy pick up and drop off , good clean car. We booked last minute when our flight landed and they generously accepted and where in airport in 20 minutes . Thank you !!!
The car was new but it had a terrible smell (smelt like a smelly dog). I drove with the window down for the first 7 days cause the smell was nauseating. After 7 days, I sprayed the entire car with lysor.