the car was perfect on so many levels. when I picked it up it was freshly serviced and had brand new tires. I used it for a month, and went on one long trip. "maintenance required" lit up on the dashboard. apparently toyotas do that after a number of miles. but, to the best of my knowledge, it needs no maintenance.
Ramon was great to work with, kept in constant communication with me and made picking up the car and returning it super easy. He was accommodating to my family and our needs for the car, and it was in excellent condition and drove so well. Highly recommended for anyone who needs a safe and reliable SUV that has room for LOTS of people and luggage :)