To start I must say this is my first time using this service and I am very unsatisfied. The cars interior was very unclean with a weird odor. I didn't even get to do a full walk around with the owner of the vehicle before he just drove off and left me with a car that has major damage to its framing and alignment! Not to mention the low pressure in all tires and the change oil light being on! No proper fluids for window cleaning and the Heater/AC had a horrible clicking sound when it was turned on and ran for sometime before turning off and happened every time it was used after starting the vehicle. This car is not safe for anyone to use the only reason it was used is because my husband and I flew in from Vancouver, Canada and this seemed to be the best car for our fit until seeing it in the light. On the day of drop off not only did I have to pay a $50 drop off fee but I had to take the owner home after he brought me the car. And on the return date I had it set to be returned at 1930 and ended up having to leave the car key in the vehicle with consent from the owner because I had to be at an event at 2000. This vehicle needs to be reassessed before being rented again!
Great trip and great car! The car was large enough to accommodate my big family and Ramin was right on time for pick up from the airport. I had to leave a bit earlier than expected so I needed to drop the car earlier and didnt have time to clean it up. I called Ramin and he was very nice and accommodating. He took care of everything so I didnt have to worry. Thank you Ramin for a great experience !!!!!!!