Mohammad was really easy to work with. He was very punctual with pick up at the airport and was flexible when it came time for me needing to extend my trip. As a plus, he was very kind and came off as caring by asking questions about us while he drove us to the lot and to the airport.
The car was in great condition and the convenience of being picked up and dropped off at LAX was a huge bonus. Mohammad was also flexible as he was able to pick me up sooner than expected since my flight landed early. Definitely appreciate the trip and look forward to using again soon.
My first Turo experience. I'm tall (6'6"), so really appreciated knowing exactly what car I was getting instead of what class of car from standard rental situations - saved me some fear that I wouldn't fit.... The car itself was great. Mohammad was very communicative, though the pickup situation was slightly awkward and delayed - mostly due to busy LAX traffic. Technically, you're actually renting through Ritz R-A-C, which I found interesting. It's the younger son of the owner using an alternative method to get more interest - I never would have found Ritz without Turo. We had to be at the airport by 6am on our departure date, which was before Ritz's office hours, so unfortunately we had to drop off the car at the office, then Lyft from there to the airport. It was fairly easy, though a slight inconvenience compared to being able to drop off right at the airport.