We didn't have any direct problems with this Jeep. But the soft top was trashed out. Most of the clips were broken and it leaked like no one's business. You can see daylight through the weatherstripping. Very very noisy. You can literally move the steering column by pushing on the steering wheel. The alignment is way off. It pulls to the right pretty harshly. The head unit was not connected to the antenna so we had no radio the whole trip. The Bluetooth and GPS hardly worked. Rent at your own risk. This Jeep is ragged out. It has dents all over it and the rear passenger side fender dangles in the wind. Would not recommend renting. Albert him responded quickly and had no issues with him directly. Just the Jeep itself.
Albert was a terrific host. When the car I rented didn't show up due to a late return, Albert did everything possible to get me an alternate rental at the same price. I was happy how smooth the transition was. The car was also a great vehicle and really fun to drive! Will definitely be a returning customer. Thanks!
Albert was amazing and very professional. I had a issue with Turo and took about 45 minutes to resolve onsite. He was very patient with me and assured me that it was fine. I finally got the car, and loved it. It was a great first experience with Turo. Thank you Albert. Will be looking forward to renting from you again.
Albert was great! I needed to extend my trip 2xs and Albert quickly accepted and gave me peace of mind. He also let me know if he wasent going to be available so I could plan ahead. The jeep was clean and so fun to drive. Highly recommend!
Wranglers are always fun. If you're looking for a cheap, fun ride - this is your car. It's easy getting the top off and enjoy the Cali sun, perfect for two and a few bags. However, the car hasn't been well maintained. The steering is wobbly - it's hard to keep the car driving straight. The suspension is pretty bad as well, especially on bumpy freeways. Also - check the oil before you drive off.
Albert was very friendly and flexible. I booked the car for a few extra days and changed the return spot, but didn't know I had to return it at the Turo lot (the app doesn't mention that). Albert was helpful and picked up the car where I left it. Thanks, Albert.
This whole experience was awful. I had the car for about a week. Was on my way to a very important meeting followed by a wedding that evening. I had driven 45 minutes from home for the meeting and stopped to get water. The car would not restart. The starter was broken. Albert would not answer his phone for 1.5 hours. When he finally answered he said it was my responsibility to handle and I ended up waiting on the side of the road for 4 hours for a tow truck. I missed the meeting and the wedding. Turns out Albert had not had the car serviced in a loooong time. Oil change was 4000m overdue. The tow guy confirmed all this. On top of this the Car was filthy when I picked it up and the roof was not closing so I waited 30mins for Albert to fix it.