Good vehicle - Adam was accessible and allowed me to return the vehicle at an earlier time which was nice because it was way more convenient for me - I appreciate the flexibility. Very nice experience for my first time trying out Turo. Thanks Adam!
Overall it was a good experience. First, I do have to say that Adam went above and beyond with some special requests that we had for the vehicle and we are thankful for that. The only thing with the vehicle was that the 12V plugs didnt work and it is challenging to take a car on a long trip without the ability to charge your phone. I reported the issue to him and he said that he will fix it. It was also a little hard to meet the person that was picking up the vehicle when we were done with the trip because his agent was not fully available. Other than that, the vehicle met our needs.
Awesome rental. Needed a vehicle with all wheel drive for an apocalyptic snow storm and this was the perfect choice. Great traction even on icy and rain-covered roads. Adam was easy to get in touch with and the rate is great for an SUV with all-wheel.
For a recent road trip, I was looking for a little more room than a normal sedan and Adam's X3 fit the need perfectly. Initially my wife was a little skeptical as the car is an '06, however those concerns were quickly dissipated once we saw the car is in excellent condition. Throughout the entire process from booking to confirm to pick up/return, Adam communicated well and in a timely fashion.
As a rare climate sidenote, we drove back to drop off the car in the rain and it handled great.