Sai was a great communicator when it came to picking up and dropping off the car, however he either was not aware of or did not communicate to us about the fact that the car's defrost/AC was completely nonfunctional. One good rain shower made it completely impossible to drive in, as the windows all completely fogged up and we had no way of getting the fog to go away. If he fixes that, the car will be a great vehicle to rent.
This was my first time using Turo and it was a great experience. Said was very friendly and on time at the airport. He returned texts easily and flexible overall. The car worked great for the 3 days it was used. It was clean and he made the experience easy.
Just used Turo for the first time. After getting through the verification process with a Turo the rest was a breeze. The car owner was super communicative and responsive and the car met all our expectations. Will definitely use Turo again.
The vehicle was great for Alaska. Tow hitch and a bike rack. We didn't need either but for folks getting out there they were good freebies. The Vehicle is a 4 but Sai is a definite 5. So easy and helpful. My second Turo experience and Sai made it.