Cleaning policy: IMPORTANT:
The vehicle will be given to you clean (vacuumed inside and washed outside) and when the time comes and you give it back, I expect it to be clean (vacuumed inside and washed outside). $50 cleaning fee.
FINE SANDS on the carpet : $250 CHARGE.
Pickup times are enforced. Please be sure to allow enough time when making reservation as I will not wait longer than 30 minutes after the scheduled pickup time.
Return times are also highly enforced. I will not be able to meet you any time before the pickup time. 15 minutes before or after is the limit. If you return the car early to the airport you WILL pay for parking fee up $18. No exception.
2004 Toyota Sienna7 SEATS, UNLIMITED MILES!15533
Sunshine accommodated my whole trip; the AC went out in the 2004 Sienna a week into my vacation and she replaced it with her 2011 Sienna which made my vacay seamless and issue less, she communicated right away and helped me out greatly, I highly recommend Sunshine if you're ever on Oahu!!! Thanks Sunshine😀
Sunshine's Toyota Sienna was fine. The van ran well. It was frustrating that I had selected airport pickup but had to take a cab after my flight to retrieve it from Sunshine's neighborhood. I understand that this was not in anyway Sunshine's fault since Hawai'i has enacted laws that prevent unauthorized rentals from picking up from the airport. Sunshine did say that I would be reimbursed for the cab ride, which came out to $23 each way. I did not know that I would not be able to pick the van up at the airport until the day we flew in. I had to leave my two small children and mother with all our luggage at the airport to retrieve the van and then do the same thing at the end of our trip. This made the beginning and ending of our trip pretty stressful. Had I known about it sooner, I probably would have changed to a more convenient option as traveling with two children under the age of 4 is stressful enough. The driver's side sliding door did not open when we first got it. We let Sunshine know about the problem. Sunshine offered to make an appointment at the dealer but never followed up. About a week into the trip, we figured out the problem ourselves. The power lock to that door does not work and it has to be manually locked and unlocked. We let Sunshine know but did not receive any response. The treble on the stereo made the speakers in the van crackle so we could only listen to the stereo at a low volume. A couple days after returning the van to Sunshine's neighborhood, I was informed by Turo that I was going to be charged a cleaning fee because there was sand in the van. I did vacuum the van twice but apparently was unable to get the sand out. I am awaiting the cost of the cleaning and am hoping that it will not be too much as I did put in an effort to not only keep the van clean, but also to clean it out at the end of the trip. Our experience was ok. I may use Turo again but know that my mother will not. We were all rather disappointed in the short notice of the changes to the pickup and drop off and the other issues we had with the experience.
Working with Mr. Sunshine was again a pleasant experience. He is very,very professional. Van worked great and went around island twice. I will DEFINITELY rent from Mr. Sunshine again. Mahalo. from Harvey
Having this roomy, reliable van made the whole island of Oahu accessible to us and our vacation perfect. Communicating with Sunshine was easy and the pick up and drop off at the airport was efficient and simple. We will definitely rent from Sunshine again on our next trip to Hawaii.
Sunshine had great communication and was flexible with my tardiness. He also made it very convenient for pick up and delivery. The van was reliable and accommodated my family of 7 well. I would recommend this van and very reasonable price to anyone.
The van was great! We had to take a nap when we had a long drive and it was perfect for that! Also a van at the beach, how perfect. What else could you want! It was just what we needed. We had large suitcases that fit in the back. We only had to gas it up once. Cleaning the car after we were done was easy! Sunshine told us exactly what to do and was very understanding.
First time using Turo and it went great! The van was perfect for our needs. Everything worked, lots of cool features and it was super comfortable. Sunshine was really nice and sweet. He was very accommodating. Communication was easy. Thank you our experience was absolutely great!!!
My first time using Turo and I couldn't be happier! Sunshine provided excellent costumer service. He made my rental experience extremely easy and satisfactory. Picked up and dropped off the van at the airport without any problems. The price for my Toyota Sienna rental was cheap!, I highly recommend Sunshine. Mahalo Sunshine
We are happier than we expected with Turo, our van rental and Sunshine rentals!!! I was really unsure about using the non-commercial rental company because of reliability, I am so happy we did. Our van was clean, reliable, service was prompt, and didn't break the bank to rent a van in Hawaii! We will definitely use Turo next time we rent a car and Sunshine on our next trip to Hawaii!
Thank you again
Renting from Mr. Sunshine has been an exceptionally good experience. He provides great customer service. He brought the van to my condo in Wakiki and picked it up. This was very much appreciated. The van was in good shape and worked very well. I would definitely rent from Mr. Sunshine again.
In one word...GREAT! Sunshine was professional and the van was perfect for us. I was skeptical at first using this app and thought I was getting scammed and my identity was being stolen (not at all because of sunshine but because of my skepticism) but I was rest assured when the van was ready to go at the airport. Again, great service, great idea for an app and great vehicle.
We rented for two weeks, he pick us up from the airport and when we lost the keys he came to pick us up and change the car for another one. We still responsible for paying for the key but he was amazing in helping in us when we most needed him. We was also able to leave the vehicle in the airport at the air line we was leaving from, thank you for all the help
We had the greatest time with Sunshine. The van was reliable and clean. Even when my wife booked the wrong date for the pickup, I texted Sunshine and he we were able to reschedule without any hassle. Thank you Sunshine. We will definitely rent from you again! Mahalo and kind regards from the SWORDS :)
Sunshine was amazing to work with. We picked up the van and returned it with ease. What I appreciate most is the fact that sunshine was reliable, dependable, and honest about his vehicles. It was like renting from a good friend. We will definitely be renting from them again in the future. Thank you for making our trip wonderful.